Privacy Policy

1. Introduction

IsleDrive ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to book vehicle rentals and tours in The Bahamas.

2. Information We Collect

We collect information you provide directly:

• Account Information: Name, email address, phone number when you create an account
• Booking Information: Pickup/return locations, dates, times, vehicle preferences
• Payment Information: Processed securely by PayPal; we do not store your full payment details
• Communications: Messages you send through our platform to rental operators
• Driver Information: Driver's license details (shared only with your chosen rental operator)

We automatically collect:

• Usage Data: Pages visited, search queries, booking history
• Device Information: Browser type, IP address, device type
• Cookies: See our Cookies section below

3. How We Use Your Information

We use your information to:

• Process and manage your bookings
• Connect you with rental operators and tour providers
• Send booking confirmations and important updates
• Provide customer support
• Process payments and refunds
• Improve our platform and services
• Prevent fraud and ensure security
• Send promotional communications (with your consent)

4. Information Sharing

We share your information with:

• Rental Operators & Tour Providers: To fulfill your booking (name, contact info, booking details)
• Payment Processors: PayPal processes your payments securely
• Service Providers: Companies that help us operate (email delivery via Resend, hosting via Vercel, database via Supabase)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal data, including encryption in transit (HTTPS), secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to:

• Keep you logged into your account
• Remember your preferences (language, currency)
• Understand how you use our platform
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some platform functionality.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at support@isle-drive.com.

8. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting and legal purposes.

9. International Transfers

Your data may be processed in countries outside The Bahamas where our service providers are located (e.g., United States for hosting and payment processing). We ensure appropriate safeguards are in place to protect your data.

10. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a notice on our platform. The "Last updated" date at the top indicates when this policy was last revised.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:
Email: support@isle-drive.com